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1

Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters

Matthew L. Meuter, Amy L. Ostrom, Robert I. Roundtree and Mary Jo Bitner

Journal:

Journal of Marketing

Year:

2000

Language:

english

File:

PDF, 3.15 MB

english, 2000

2

The Organization of Government in Metropolitan Areas: A Theoretical Inquiry

Vincent Ostrom, Charles M. Tiebout and Robert Warren

Journal:

American Political Science Review

Year:

1961

Language:

english

File:

PDF, 2.20 MB

english, 1961

3

APSA Presidents Reflect on Political Science: Who Knows What, When, and How?

Jennifer L. Hochschild, Ira Katznelson, Margaret Levi, Susanne Hoeber Rudolph, Robert D. Putnam, Robert Jervis, Robert O. Keohane, Matthew Holden, Jr., M. Kent Jennings, Elinor Ostrom, Arend Lijphart,

Journal:

Perspective on Politics

Year:

2005

Language:

english

File:

PDF, 3.85 MB

english, 2005

4

Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters

Meuter, Matthew L., Ostrom, Amy L., Roundtree, Robert I., Bitner, Mary Jo

Journal:

Journal of Marketing

Year:

2000

Language:

english

File:

PDF, 143 KB

english, 2000

5

Trust in Private and Common Property Experiments

James C. Cox, Elinor Ostrom, James M. Walker, Antonio Jamie Castillo, Eric Coleman, Robert Holahan, Michael Schoon and Brian Steed

Journal:

Southern Economic Journal

Year:

2009

Language:

english

File:

PDF, 1.97 MB

english, 2009

6

Dilemma games: game parameters and matching protocols

David Schmidt, Robert Shupp, James Walker, T.K Ahn, Elinor Ostrom

Journal:

Journal of Economic Behavior & Organization

Year:

2001

Language:

english

File:

PDF, 269 KB

english, 2001

7

Playing safe in coordination games:: the roles of risk dominance, payoff dominance, and history of play

David Schmidt, Robert Shupp, James M. Walker, Elinor Ostrom

Journal:

Games and Economic Behavior

Year:

2003

Language:

english

File:

PDF, 202 KB

english, 2003

8

Cooperation in PD Games: Fear, Greed, and History of Play

T.K. Ahn, Elinor Ostrom, David Schmidt, Robert Shupp, James Walker

Journal:

Year:

2001

Language:

english

File:

PDF, 121 KB

english, 2001

9

Human–ecosystem interactions: a dynamic integrated model

Bobbi Low, Robert Costanza, Elinor Ostrom, James Wilson, Carl P Simon

Journal:

Ecological Economics

Year:

1999

Language:

english

File:

PDF, 374 KB

english, 1999

10

Scale misperceptions and the spatial dynamics of a social–ecological system

James Wilson, Bobbi Low, Robert Costanza, Elinor Ostrom

Journal:

Ecological Economics

Year:

1999

Language:

english

File:

PDF, 202 KB

english, 1999

11

Local Commons and Global Interdependence: Heterogeneity and Cooperation in Two Domains.

Hughes, Barry B., Keohane, Robert O., Ostrom, Elinor

Journal:

American Political Science Review

Year:

1997

Language:

english

File:

PDF, 153 KB

english, 1997

12

Client Co-Production in Knowledge-Intensive Business Services

Lance A. Bettencourt, Amy L. Ostrom, Stephen W. Brown and Robert I. Roundtree

Journal:

California Management Review

Year:

2002

Language:

english

File:

PDF, 289 KB

english, 2002

13

The influence of technology anxiety on consumer use and experiences with self-service technologies

Matthew L Meuter, Amy L Ostrom, Mary Jo Bitner, Robert Roundtree

Journal:

Journal of Business Research

Year:

2003

Language:

english

File:

PDF, 166 KB

english, 2003

14

The Delivery of Urban Services: Outcomes of Change

Lineberry, Robert L., Ostrom, Elinor

Journal:

American Political Science Review

Year:

1979

Language:

english

File:

PDF, 219 KB

english, 1979

15

Metropolitan Reform: An Annotated Bibliography

Karnig, Albert K., Baker, Paul C., Ostrom, Elinor, Goehlert, Robert

Journal:

The Western Political Quarterly

Year:

1980

Language:

english

File:

PDF, 198 KB

english, 1980

16

Cooperation in PD Games: Fear, Greed, and History of Play

T. K. Ahn, Elinor Ostrom, David Schmidt, Robert Shupp and James Walker

Journal:

Year:

2001

Language:

english

File:

PDF, 1.82 MB

english, 2001

17

The Childhood Asthma Control Test∗: Retrospective determination and clinical validation of a cut point to identify children with very poorly controlled asthma

Liu, Andrew H., Zeiger, Robert S., Sorkness, Christine A., Ostrom, Nancy K., Chipps, Bradley E., Rosa, Kathleen, Watson, Maria E., Kaplan, Michael S., Meurer, John R., Mahr, Todd A., Blaiss, Michael S

Journal:

Journal of Allergy and Clinical Immunology

Year:

2010

Language:

english

File:

PDF, 563 KB

english, 2010

18

Synthesis and Comparative Study of Nanoporous Palladium-Based Bimetallic Catalysts for Formic Acid Oxidation

Adams, Brian D., Asmussen, Robert M., Ostrom, Cassandra K., Chen, Aicheng

Journal:

The Journal of Physical Chemistry C

Year:

2014

Language:

english

File:

PDF, 5.41 MB

english, 2014

19

The Meaning of American Federalism: Constituting a Self-Governing Society.

Warren, Robert, Ostrom, Vincent

Journal:

American Political Science Review

Year:

1993

Language:

english

File:

PDF, 144 KB

english, 1993

20

Lessons learned from investigations of therapy misadministration events

Lee T. Ostrom, Patricia Rathbun, Richard Cumberlin, John Horton, Robert Gastorf, Timothy J. Leahy

Journal:

International Journal of Radiation Oncology*Biology*Physics

Year:

1996

Language:

english

File:

PDF, 945 KB

english, 1996

21

Prospects of fused polycyclic nitroazines as thermally insensitive energetic materials

Robert D. Chapman, William S. Wilson, John W. Fronabarger, Lawrence H. Merwin, Gregory S. Ostrom

Journal:

Thermochimica Acta

Year:

2002

Language:

english

File:

PDF, 238 KB

english, 2002

22

Structured methods for identifying and correcting potential human errors in space operations

William R. Nelson, Lon N. Haney, Lee T. Ostrom, Robert E. Richards

Journal:

Acta Astronautica

Year:

1998

Language:

english

File:

PDF, 806 KB

english, 1998

23

Reviews

Vincent Ostrom, Viktor Vanberg, Robert D. Tollison

Journal:

Year:

1989

Language:

english

File:

PDF, 426 KB

english, 1989

24

Choreographing the adenylyl cyclase signalosome: sorting out the partners and the steps

Rennolds S. Ostrom, Amy S. Bogard, Robert Gros, Ross D. Feldman

Journal:

Naunyn-Schmiedeberg's Archives of Pharmacology

Year:

2012

Language:

english

File:

PDF, 203 KB

english, 2012

25

The impact of natural and anthropogenic forcings on climate and hydrology since 1550

Simon F. B. Tett, Richard Betts, Thomas J. Crowley, Jonathan Gregory, Timothy C. Johns, Andy Jones, Timothy J. Osborn, Elisabeth Öström, David L. Roberts, Margaret J. Woodage

Journal:

Climate Dynamics

Year:

2007

Language:

english

File:

PDF, 5.99 MB

english, 2007

26

Foraging segregation and genetic divergence between geographically proximate colonies of a highly mobile seabird

Anne E. Wiley, Andreanna J. Welch, Peggy H. Ostrom, Helen F. James, Craig A. Stricker, Robert C. Fleischer, Hasand Gandhi, Josh Adams, David G. Ainley, Fern Duvall, Nick Holmes, Darcy Hu, Seth Judge,

Journal:

Year:

2012

Language:

english

File:

PDF, 553 KB

english, 2012

27

SPIE Proceedings [SPIE Biomedical Optics 2005 - San Jose, CA (Saturday 22 January 2005)] Spectral Imaging: Instrumentation, Applications, and Analysis III - Multispectral imaging for biometrics

Rowe, Robert K., Corcoran, Stephen P., Nixon, Kristin A., Ostrom, Robert E., Bearman, Gregory H., Mahadevan-Jansen, Anita, Levenson, Richard M.

Year:

2005

Language:

english

File:

PDF, 2.23 MB

english, 2005

28

Unraveling the sequence and structure of the protein osteocalcin from a 42 ka fossil horse

Peggy H. Ostrom, Hasand Gandhi, John R. Strahler, Angela K. Walker, Philip C. Andrews, Joseph Leykam, Thomas W. Stafford, Robert L. Kelly, Danny N. Walker, Mike Buckley, James Humpula

Journal:

Geochimica et Cosmochimica Acta

Year:

2006

Language:

english

File:

PDF, 364 KB

english, 2006

29

Development and cross-sectional validation of the Childhood Asthma Control Test

Liu, Andrew H., Zeiger, Robert, Sorkness, Christine, Mahr, Todd, Ostrom, Nancy, Burgess, Somali, Rosenzweig, Jacqueline Carranza, Manjunath, Ranjani

Journal:

Journal of Allergy and Clinical Immunology

Year:

2007

Language:

english

File:

PDF, 372 KB

english, 2007

30

Reply

Liu, Andrew H., Zeiger, Robert, Mahr, Todd, Ostrom, Nancy, Chipps, Bradley

Journal:

Journal of Allergy and Clinical Immunology

Year:

2008

Language:

english

File:

PDF, 61 KB

english, 2008

31

The CHOICE survey: high rates of persistent and uncontrolled asthma in the United States

Colice, Gene L., Ostrom, Nancy K., Geller, David E., Anolik, Robert, Blaiss, Michael, Marcus, Philip, Schwartz, Jonathan, Nathan, Robert A.

Journal:

Annals of Allergy, Asthma & Immunology

Year:

2012

Language:

english

File:

PDF, 792 KB

english, 2012

32

In Memoriam

Donald Ostrom, Robert S. Jordan, John K. Wildgen, J. Merrill Shanks, Heinz Eulau, Anne Paolucci, Ruth B. Mandel, Ross Talbot, Richard Mansbach, James McCormick, Jorgen Rasmussen, Dana Schumacher, Mack

Journal:

Political Science & Politics

Year:

1999

Language:

english

File:

PDF, 2.13 MB

english, 1999

33

Rapid and Precise Determination of the δ 18 O of Dissolved and Gaseous Dioxygen via Gas Chromatography−Isotope Ratio Mass Spectrometry

Roberts, Brian J., Russ, Mary E., Ostrom, Nathaniel E.

Journal:

Environmental Science & Technology

Year:

2000

Language:

english

File:

PDF, 121 KB

english, 2000

34

Transport properties and infrared spectra of CuCl thin films

Martin, Madhavi Z., Shuh, David K., Williams, R. Stanley, Ostrom, Robert M.

Journal:

Journal of Applied Physics

Year:

1990

Language:

english

File:

PDF, 790 KB

english, 1990

35

The Political Structure of a Small Community

Agger, Robert E., Ostrom, Vincent

Journal:

Public Opinion Quarterly

Year:

1956

Language:

english

File:

PDF, 458 KB

english, 1956

36

Question Wording and Macropartisanship

MacKuen, Michael B., Erikson, Robert S., Stimson, James A., Abramson, Paul R., Ostrom, Charles W.

Journal:

American Political Science Review

Year:

1992

Language:

english

File:

PDF, 1.12 MB

english, 1992

37

Understanding inherited genetic risk of adult glioma – a review

Rice, Terri, Lachance, Daniel H., Molinaro, Annette M., Eckel-Passow, Jeanette E., Walsh, Kyle M., Barnholtz-Sloan, Jill, Ostrom, Quinn T., Francis, Stephen S., Wiemels, Joseph, Jenkins, Robert B., Wi

Journal:

Neuro-Oncology Practice

Year:

2015

Language:

english

File:

PDF, 479 KB

english, 2015

38

THE COMPREHENSIVE SURVEY OF HEALTHCARE PROFESSIONALS AND ASTHMA PATIENTS OFFERING INSIGHT ON CURRENT TREATMENT GAPS AND EMERGING DEVICE OPTIONS (C.H.O.I.C.E.): SUBOPTIMAL INHALER TECHNIQUE

Geller, David E., Blaiss, Michael, Colice, Gene, Lanier, Bob, Marcus, Philip, Nathan, Robert, Ostrom, Nancy, Schwartz, Jonathan, Anolik, Robert

Journal:

Year:

2009

Language:

english

File:

PDF, 97 KB

english, 2009

39

SPIE Proceedings [SPIE Photomask and Next Generation Lithography Mask Technology XII - Yokohama, Japan (Wednesday 13 April 2005)] Photomask and Next-Generation Lithography Mask Technology XII - Second level exposure for phase shift mask applications using an SLM-based DUV mask writer

Chandramouli, Mahesh, Komuro, Masanori, Olshausen, Bob, Korobko, Yulia, Henrichs, Sven, Qu, Ping, Ma, Jian, Auches, Bruce, Cole, Damon, Ostrom, Thomas, Beyerl, Angela, Eklund, Robert, Zerne, Raoul, Go

Year:

2005

Language:

english

File:

PDF, 598 KB

english, 2005

40

Special Issue on Studies in Political Communication || The Political Structure of a Small Community

Robert E. Agger and Vincent Ostrom

Journal:

Public Opinion Quarterly

Year:

1956

File:

PDF, 848 KB

1956

41

Special Issue on Studies in Political Communication || The Political Structure of a Small Community

Robert E. Agger and Vincent Ostrom

Journal:

Public Opinion Quarterly

Year:

1956

Language:

english

File:

PDF, 848 KB

english, 1956

42

SPIE Proceedings [SPIE Defense and Security - Orlando, FL (Monday 12 April 2004)] Biometric Technology for Human Identification - Novel spectroscopy-based technology for biometric and liveness verification

Nixon, Kristin A., Rowe, Robert K., Allen, Jeffrey, Corcoran, Steve, Fang, Lu, Gabel, David, Gonzales, Damien, Harbour, Robert, Love, Sarah, McCaskill, Rick, Ostrom, Bob, Sidlauskas, David, Unruh, Kar

Year:

2004

Language:

english

File:

PDF, 239 KB

english, 2004

43

Ciclesonide improves health-related quality of life in adults and adolescents with mild-to-moderate persistent asthma

Nathan, Robert A., Kanter, Lewis, Ostrom, Nancy K.

Journal:

Allergy and Asthma Proceedings

Year:

2008

Language:

english

File:

PDF, 214 KB

english, 2008

44

SPIE Proceedings [SPIE 26th Annual BACUS Symposium on Photomask Technology - Monterey, CA (Monday 18 September 2006)] Photomask Technology 2006 - Improved photomask accuracy with a high-productivity DUV laser pattern generator

Öström, Thomas, Martin, Patrick M., Naber, Robert J., Måhlén, Jonas, Karawajczyk, Andrzej, Rosling, Mats, Carlqvist, Per, Askebjer, Per, Karlin, Tord, Sallander, Jesper, Österberg, Anders

Year:

2006

Language:

english

File:

PDF, 780 KB

english, 2006

45

Political heckling: Who really loses?

Sloan, Lloyd R., Love, Robert E., Ostrom, Thomas M.

Journal:

Journal of Personality and Social Psychology

Year:

1974

Language:

english

File:

PDF, 663 KB

english, 1974

46

Cloud Droplet Residual Particle Microphysics in Marine Stratocumulus Clouds Observed during the Monterey Area Ship Track Experiment

Öström, Elisabeth, Noone, Kevin J., Pockalny, Robert A.

Journal:

Journal of the Atmospheric Sciences

Year:

2000

Language:

english

File:

PDF, 205 KB

english, 2000

47

Foraging segregation and genetic divergence between geographically proximate colonies of a highly mobile seabird

Anne E. Wiley, Andreanna J. Welch, Peggy H. Ostrom, Helen F. James, Craig A. Strieker, Robert C. Fleischer, Hasand Gandhi, Josh Adams, David G. Ainley, Fern Duvall, Nick Holmes, Darcy Hu, Seth Judge,

Journal:

Year:

2012

Language:

english

File:

PDF, 2.24 MB

english, 2012

48

Compartmentalized cAMP Responses to Prostaglandin EP 2 Receptor Activation in Human Airway Smooth Muscle Cells

Agarwal, Shailesh R, Miyashiro, Kathryn, Latt, Htun, Ostrom, Rennolds S, Harvey, Robert D

Journal:

British Journal of Pharmacology

Year:

2017

Language:

english

File:

PDF, 1.33 MB

english, 2017

49

Grand challenges for research in the Laurentian Great Lakes

Sterner, Robert W., Ostrom, Peggy, Ostrom, Nathaniel E., Klump, J. Val, Steinman, Alan D., Dreelin, Erin A., Vander Zanden, M. Jake, Fisk, Aaron T.

Journal:

Limnology and Oceanography

Year:

2017

Language:

english

File:

PDF, 868 KB

english, 2017

50

cAMP Signaling Compartmentation: Adenylyl Cyclases as Anchors of Dynamic Signaling Complexes

Johnstone, Timothy B., Agarwal, Shailesh R., Harvey, Robert D., Ostrom, Rennolds S

Journal:

Molecular Pharmacology

Year:

2017

Language:

english

File:

PDF, 457 KB

english, 2017

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